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International Sr. Director Distribution & Fulfillment

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Posted : Wednesday, September 04, 2024 08:52 PM

Overview Now is the time to join us and make a difference.
Be a relentless force for a world of longer, healthier lives.
Here at the American Heart Association, you matter and so does your career.
The American Heart Association has an excellent opportunity for a Sr.
Director of International Distribution to join the Health Business Solutions department.
This position can be home based but must live near a major airport.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations.
To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
\#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values.
Discover why you will Be Seen.
Be Heard.
Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.
org.
Responsibilities The Sr.
Director of international Distribution and Operations is responsible for leading the development and continuous improvement of procedures and daily operations of International product distribution and operations.
Under the direction of VP Operations and the SVP International Business this position is responsible for developing and directing the business operations and supporting processes that align with the strategic vision of the International business unit.
In collaboration with Marketing, Product Development, Field Operations, Client Services and Science will oversee the development of a customer service plan for markets in the International Business unit, while working with the US market to centralized processes when appropriate.
Responsible for facilitating, leading communication, and working with an internal cross functional team involving marketing, product development, finance, business technology, project management, training, customer service, legal, RQIP and communications to provide the continuous improvement to International product distribution and business operations.
Manages the entirety of International’s Distribution and Operations programs through Distributors and fulfillment service providers ensuring all aspects of customer’s orders are processed promptly and accurately.
Leads continuous improvement initiatives by building and maintaining procedures for the timely and cost-efficient distribution of International Products.
Collaborates with cross-functional teams to manage shipping and receiving, quote and order management while monitoring status and development of International products.
Manages relationship and business processes with Distributors and Providers including Customer Service and Collections.
Serves as the Association’s HBS liaison for our International Distributors ensuring orders are processed promptly and accurately.
Works with various distributors to improve all processes for the Association, distributor and customers.
Reviews, enhances, and monitors all processes associated with direct and indirect Association customer and distributor orders to ensure they are accurately captured, reported on, invoiced, collected and delivered.
Collaborates with HBS and International Marketing to evaluate pricing, discounts, and rebate schedules to maximize revenue, surplus while increasing market penetration of International products.
Maintains cross functional communication within the Association to address issues and has regular communications with International distributors and Providers.
Manages a team of staff and effectively negotiates on the Association’s behalf with vendors and Distributors which includes contract management.
Collaborates on the development and manages the budget supporting the Association’s Distribution and International’s processes and programs.
Works with international staff to enhance processes for international distribution and business operations.
Participate in cross-functional teams to develop technology solutions both domestically and internationally.
Maintain oversight of Atlas implementation both domestically and internationally.
Take a leadership role in managing the global invoicing system.
Liaisons with HBS & International Finance to manage revenue, revenue reclassifications, and process documentation.
Collaborates and consults with International Leadership in goal setting and budget management.
Qualifications Bachelor’s Degree or equivalent work experience.
Eight (8) to Twelve (12) years of experience.
Degree in a business related field or equivalent business related experience specifically in managing and/or working with Distribution channels and business Operations.
Experience working with budgeting, goal development, forecasting and process development.
Basic to advanced understanding of accounting and budgeting concepts.
Experience working with international markets establishing offices, distribution, business processes, international finance/accounting guidelines.
Strong multi-program computer skills, including MS Word, Excel, Access and MS PowerPoint.
Moderate to advanced understanding of technology and how it interacts with various business units, customers, vendors and government entities.
Ability to travel up to 20% domestic and international travel.
Preferred Experience: Printer, warehouse, and distribution management.
Experience in contract preparation (business side.
Developing processes to improve efficiencies, documenting the processes.
Compensation & Benefits The American Heart Association invests in its people.
Here are the main components of our total rewards package.
Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary.
That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; this position is incentive eligible based on achieving certain targets.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.
HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.
The number of days will increase based on seniority level.
You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees.
This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life.
As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
This position not a match with your skills? Click here to see other opportunities.
EOE/Protected Veterans/Persons with Disabilities \#AHAIND3, #LI-Remote Join our Talent Community! Join our Talent Community to receive updates on new opportunities and future events.
Location US-TX-Dallas Posted Date 21 hours ago (1/17/2024 1:04 AM) Requisition ID 2021-7283 Job Category Health Strategies Additional Locations Diversity Distribution US - Top 57 Position Type Full Time Location: PA-Philadelphia

• Phone : NA

• Location : Philadelphia, PA

• Post ID: 9055783235


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